Datenschutzerklärung Salzburg Easter Festival Foundation (UK)

The Salzburg Easter Festival Foundation is committed to protecting your personal information. We acknowledge and respect the fact that your information is personal. We also want to maintain the trust and confidence of every one of our patrons, audience members and supporters, as well as each visitor who uses the Salzburg Easter Festival website. Our Privacy Notice gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

The Salzburg Easter Festival Foundation is a charitable company limited by guarantee incorporated in England and Wales (Company number 09957497) Charity Registered (Number 1167526). The Salzburg Easter Festival Foundation is the data controller of your personal information.

Our contact details

Salzburg Easter Festival Foundation
Address: 22 Cliveden Place, London, SW1W 8HD
E-Mail: verein@osterfestspiele.at

The type of personal information we collect

We currently may collect and process the following information:

Personal identifiers, (for example, title and full name)
Gender
Email address
Contact phone number(s),
Mailing and/or Delivery address(es)
Seating requirements/preferences
Personal assistant details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Application for or renewal membership as Patron of the Salzburg Easter Festival Foundation
Ticket bookings
Information about the association of patrons of the Salzburg Easter Festival and its activities
Programme of performances of the Salzburg Easter Festival.

We also receive personal information indirectly, from the following sources in the following scenarios:

Osterfestspiele Salzburg GmbH; Verein der Förderer der Osterfestspiele in Salzburg, Herbert-von-Karajan-Platz 11, 5020 Salzburg, Austria
Purchasing tickets for the Salzburg Easter Festival and your interaction as a patron of the Salzburg Easter Festival.

We use the information that you have given us in a number of ways. The main ones are to fulfil your ticket booking, donation and membership requests, contact you with information relating to your booking or purchase, reminding you of the upcoming performances or letting you know about cast changes or events that may affect your visit, send you invitations to patrons‘ rehearsals, talks and events related to the Salzburg Easter Festival, mention, upon request, of your name on the festival programme books, offer you a personalised experience and understand your needs. We may share this information with other entities of the Salzburg Easter Festival, such as Osterfestspiele Salzburg GmbH and Verein der Förderer der Osterfestspiele in Salzburg.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: Michael Berger-Sandhofer or Alberto Badino at verein@osterfestspiele.at
(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored. We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy notice and to fulfil our legal obligations. We will not keep more information than we need. The retention period will vary according to the purpose. For further information about how long we will keep your information or to request to delete your personal information held please contact verein@ofs-sbg.at

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at verein@osterfestspiele.at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Salzburg Easter Festival Foundation
22 Cliveden Place
London
SW1W 8HD
United Kingdom
verein@osterfestspiele.at

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

21/05/2022